Cookie Policy (UK)

This Cookie Policy was last updated on September 15, 2026 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://superhounds.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Super Hounds
Hersham, Surrey
United Kingdom
Website: https://superhounds.co.uk
Email: diane@ex.comsuperhounds.co.uk

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Elizabeth Painter

Our puppy Neville attended the puppy classes. We had always had dogs growing up but Neville is our first dog as adults. We all had an amazing time and learnt so much. We are much more confident dog owners thanks to her help. Her advice and techniques were always realistic and practical and we would recommend her in a heartbeat!

Philip John

We did weekly puppy classes with Diane. Started with an unruly puppy and came out with a pretty well behaved young lady if I say so myself! Classes were fun and we always came away having learned something important lesson to lesson. They were really patient with our young children who came along as well. It was great to see the dogs having some puppy play time after class! Highly recommended and great value as well.

Aurelia Joalland

Diane was amazing with our puppy. The puppy classes were very structured, insightful and fun. I learnt a lot and felt very supported.

Sarah Riddoch

Superhounds came extremely highly recommended to us and we had the most incredible time with Diane and learnt a huge amount (so did our pup Ralph!). Brilliant value for money and Diane gave us so much confidence and reassurance in the early weeks when we needed it most. Brilliant for socialising your puppy and really couldn’t recommend it enough! We already miss our Tuesday nights!

Andrew Westley

I’ve worked with dogs for over 16 years (not as a trainer!) and owned my previous dog for 14 years, so I thought I was pretty experienced — but as a new puppy owner it’s amazing how much you forget! Diane's 5 week puppy training sessions were so friendly, fun and incredibly helpful to learn all the training basics that set you up for a well balanced pup and dog parent. It's also a great opportunity for the pups to socialise in an outdoor enclosed area by the training hall. We also did some fantastic group walks which were a great confidence builder, especially letting your puppy off the lead for the first time. I'd recommend Diane at superhounds in a heartbeat.

Isabel Warren

We've had a great experience with Diane. We are first time dog owners and Diane has given us the confidence, knowledge and advice to give our puppy Ruby a great start to training and Diane helped us find the best way to welcome Ruby into our young family (which has involved 'training' our young daughters too!). We booked a pre puppy session, lots of 121 sessions and attended her group puppy class and I am so glad we did. Diane has helped us craft an optimal routine for Ruby, helped us to combat the evening 'zoomies' and it's been wonderful seeing how much Ruby enjoys her training sessions! She absolutely loves it. We're excited to carry on working with Diane as Ruby grows up and would recommend her to all new puppy owners.

Alicia newman

Amazing puppy training classes and no nonsense support. Our pup is doing so well and we use all the tips and guidance every day! Diane is an incredible teacher and we loved attending the classes, would recommend to anyone

Joshua Steer

Diane has been amazing in helping train our Miniature Schnauzer puppy, Merlin, through adolescence. Her recommendations and knowledge has been invaluable and we won't hesitate in recommending her to others with new dogs! If in doubt, speak to Diane! Thank you 🙏

Josh Drummer_UK

Highly highly recommend, Diane is just outstanding in her work and she is absolutely incredible with the training , she also has provided some very encouraging videos, and even follow up support. Thank you superhounds .. 10/10 would ABSOLUTELY recommend to anyone training their dogs. 👍

o5561

We’ve just completed puppy classes and can’t recommend Super Hounds enough! The classes were great fun and we learnt a lot. Diane is a fantastic teacher, making every step really easy to follow along and we were really able to gain confidence as new dog owners. Thank you Diane!

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Cookie Policy (UK)

1. Introduction

2. What are cookies?

3. What are scripts?

4. What is a web beacon?

5. Cookies

5.1 Technical or functional cookies

5.2 Statistics cookies

5.3 Marketing/Tracking cookies

6. Placed cookies

Google Ads

Usage

Sharing data

Marketing

Name

Expiration

Function

Miscellaneous

Usage

Sharing data

Purpose pending investigation

Name

Expiration

Function

Name

Expiration

Function

Name

Expiration

Function

Name

Expiration

Function

7. Consent

7.1 Manage your consent settings

8. Enabling/disabling and deleting cookies

9. Your rights with respect to personal data

10. Contact details

Contact Info

Quick Links

Areas Covered SW London

Areas Covered Surrey